Product Performance
Real-time product reports for developing a high-performing assortment that improves retention and loyalty
Product
Attractiveness
Product
Experience
Product
Success
Product Attractiveness
Know exactly which products and brands are generating customer loyalty and which are churning your customers. Use this knowledge to improve product assortment and create better experiences that boost both your CLV and sales.
- Order Return Split
- Order Return Rate
- Buying Habits
- Net Promoter Score
Make informed product decisions that will reduce churn
Monitor Cohorts (monitor the 2nd-month stickiness in order to understand & improve the 1st to 2nd order). Using acquisition cohorts, you can find out when in the customer lifecycle your users tend to drop off.
Improve Products Variety
Find your lowest and high performing products to adjust your merchandising to your customers needs. Good products improve retention.
Product Experience
Leverage the power of pre and post-acquisition NPS surveys to find how satisfied your customers are and use their feedback to make customer-centric adjustments of product variety and improve the customer experience at all levels.
- NPS per Brand
- NPS per RFM Group
- NPS per Category
- NPS per Customer Attribute
- NPS per Order Attribute
Keep your business promoters in the limelight
Keep your business promoters in the limelight Monitor Net Promoter Score (NPS) on various segments (brand, product category, location, customer segment). Treat objections based on NPS alerts (trigger tickets/ alerts to various people within the company based on the NPS ratings given by various customer groups - e.g. - if a VIP customer gives a bad NPS score, trigger an alert / add a ticket to the customer support)
Focus on what matters
There are a few metrics you should keep your eyes on: Customer Lifetime Value (CLV), YoY growth (Year Over Year Growth), Net Promoter Score, Retention Rate, Revenue Breakdown,etc. All of these metrics are available in your Reveal dashboard so you can say goodbye to complicated spreadsheets and "human error".
Make your store more appealing to new and existing customers
Treat customers differently during their website visits based on the segment they belong to (VIP Customers, Low valued customers, Bargain hunters, About to Dump you customers) by creating different messages, special campaigns, reactivation discounts, better policies, etc.
Generate growth for your online store based on unified insights about product performance!
Give Reveal a try! Available on Shopify and other platforms.
Product Success
Identify your top products, brands, and categories with automated reporting that allows you to analyze top-performers by numbers of orders, Revenue, Margin, or RFM group. Get the most out of your best-performing products and stay on top of your competition.
- Top Brands
- Top Products
- Top Categories
- Avg Retention Rate
Keep your business promoters in the limelight
Monitor Net Promoter Score (NPS) on various segments (brand, product category, location, customer segment). Treat objections based on NPS alerts (trigger tickets/ alerts to various people within the company based on the NPS ratings given by various customer groups - e.g. - if a VIP customer gives a bad NPS score, trigger an alert / add a ticket to the customer support)
Improve Products Variety
Find your lowest and high performing products to adjust your merchandising to your customers needs. Good products improve retention.
Our clients are using REVEAL’s features to achieve better, sustainable results.
Highly recommended! All the data included is really useful to understand your segments and take action. The RFM analysis is clear and easy to understand, on top of that the integration works perfectly and fast. It's been a game changer to our company.
HEINEKEN - BLADE
FOOD AND BEVERAGE
This app and customer service are top shelf. A really powerful tool to better understand customer behavior, LTV, and to strategize for an improved customer experience and increased retention.
GOODMYLK.CO
FOOD AND BEVERAGE
This app is truly exceptional! They have created a user friendly and operationally focused app infused with best in class RFM modelling and customer segmentation. For companies focused on growing their business by maximizing Customer Lifetime Value, this is the platform to take you from start to finish.
YOURSUPER.COM
FOOD AND BEVERAGE
Provides super useful insights into customers, LTV, and AOV. Love that they integrate with Klaviyo so you can speak directly to your most/least valued customers.
SCARFLINGS.COM
FASHION
Reveal uses as really innovative model to help you slice through your data to better understand your customers and where the opportunities lie to invest in the most impactful places. And the team is incredibly smart and helpful!
MUDWTR.COM
FOOD AND BEVERAGE
Reveal is an amazing app. The consumer insights are really valuable and it's information that would take me hours to pull from many different sources in one single dashboard! I highly recommend it!
VEESTRO.COM
FOOD AND BEVERaGE
This will saves hours per month on constructing customer insight models and that's before the potential returns from focusing on the right customers, tackling products/brands that are pulling down NPS and such like. What cracks it though, is the passion with which the omniconvert team are clearly bringing to the table - they're all in!
WOLVENSTUFF.COM
FASHION
This app is great for seeing the potential that your business has for returning customers. It helps a lot with segmenting audiences to understand your customers better. I was also very lucky to be able to talk to the head of product marketing, Juliana.
ROSESKINKO.COM
BEAUTY
Highly recommended! All the data included is really useful to understand your segments and take action. The RFM analysis is clear and easy to understand, on top of that the integration works perfectly and fast. It's been a game changer to our company.
PDPAOLA.COM
FASHION
Otter.ro case study
“When I saw that there are few customers that have a big impact in terms of revenue for each year and that we are constantly losing a lot of customers, I realised the right thing to do is to look deeper into the customer data.”
What did you discover during our collaboration?
“When I saw that there are few customers that have a big impact in terms of revenue for each year and that we are constantly losing a lot of customers, I realised the right thing to do is to look deeper into the customer data.”
How do you feel about our collaboration?
“When I saw that there are few customers that have a big impact in terms of revenue for each year and that we are constantly losing a lot of customers, I realised the right thing to do is to look deeper into the customer data.”
What can you get from ex-lovers?
“When I saw that there are few customers that have a big impact in terms of revenue for each year and that we are constantly losing a lot of customers, I realised the right thing to do is to look deeper into the customer data.”
Let REVEAL show you the most effective way to Customer Value Optimization!
Install Reveal on Shopify
Install a plugin that makes the most out of your first-party data without affecting your dev team’s workload or your store’s speed performance.
*30 days free trial, no credit card info required
Install Reveal on other platforms
Install a plugin that makes the most out of your first-party data without affecting your dev team’s workload or your store’s speed performance.
*30 days free trial, no credit card info required