Customer Experience

Automated pre and post-acquisition NPS surveys give customers a voice, helping you improve customer satisfaction & experience

With email marketing platforms

Pre and post-acquisition NPS surveys

Measuring Net Promoter Score pre-acquisition helps you improve customer experiences on your website, app, and other forms of pre-purchase interaction. The post-acquisition NPS surveys help you improve your overall customer experience and customer support.

Chances to recommend your store

Get the big picture and dive deeper into NPSs at all levels. Find out how likely your customers are to recommend your brand to friends and family.

Improve customer experience management across the customer journey for all RFM segments, gain more loyal and valuable customers.

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Design better customer experiences by listening to your customers’ voices!

Give Reveal a try! Available on Shopify and other platforms.

Chances to recommend your products

Discover how pleased your customers are with the products they’ve purchased from your e-store. Knowing the best and worst-performing items helps you improve product assortment, customer support, and post-acquisition experiences.

Integration with email marketing platforms

Reveal is integrated with Klaviyo and Sendgrid, which allows you to send NPS surveys directly from your email marketing platform.

The customers’ responses are sent back to Reveal so you can measure and monitor NPS at different levels.

Testimonials

Our clients are using REVEAL’s features to achieve better, sustainable results.

5/5 (+50 reviews)

 5/5

Highly recommended! All the data included is really useful to understand your segments and take action. The RFM analysis is clear and easy to understand, on top of that the integration works perfectly and fast. It's been a game changer to our company.

pdpaola.comFASHION

We use this app with Shopify and Klaviyo to get a better understanding of our customer and various customer groups. The app integrated very nice with Shopify and Klaviyo. The onboarding is also top notch! Highly recommended.

Heineken - Blade FOOD AND BEVERAGE

This app and customer service are top shelf. A really powerful tool to better understand customer behavior, LTV, and to strategize for an improved customer experience and increased retention.

goodmylk.coFOOD AND BEVERAGE

This app is truly exceptional! They have created a user friendly and operationally focused app infused with best in class RFM modelling and customer segmentation. For companies focused on growing their business by maximizing Customer Lifetime Value, this is the platform to take you from start to finish.

YOURSUPER.COMFOOD AND BEVERAGE

Provides super useful insights into customers, LTV, and AOV. Love that they integrate with Klaviyo so you can speak directly to your most/least valued customers.

SCARFLINGS.COMFASHION

Reveal uses as really innovative model to help you slice through your data to better understand your customers and where the opportunities lie to invest in the most impactful places. And the team is incredibly smart and helpful!

MUDWTR.COMFOOD AND BEVERAGE

Reveal is an amazing app. The consumer insights are really valuable and it's information that would take me hours to pull from many different sources in one single dashboard! I highly recommend it!

VEESTRO.COMFOOD AND BEVERAGE

This will saves hours per month on constructing customer insight models and that's before the potential returns from focusing on the right customers, tackling products/brands that are pulling down NPS and such like. What cracks it though, is the passion with which the omniconvert team are clearly bringing to the table - they're all in!

Wolvenstuff.comFASHION

This app is great for seeing the potential that your business has for returning customers. It helps a lot with segmenting audiences to understand your customers better. I was also very lucky to be able to talk to the head of product marketing, Juliana.

roseskinco.comBEAUTY

Otter.ro case study

“When I saw that there are few customers that have a big impact in terms of revenue for each year and that we are constantly losing a lot of customers, I realised the right thing to do is to look deeper into the customer data.”

Cristian Movila

Former Director of eCommerce , Otter.ro

Let REVEAL show you the most effective way to Customer Value Optimization

Install Reveal on Shopify

Install a plugin that makes the most out of your first-party data without affecting your dev team’s workload or your store’s speed performance.

Install Reveal on other platforms

Reveal integrates by reading and interpreting JSON feeds through automated or manual import/export or through API access.

Customer Experience

Net Promoter Score

Pre-and-post Acquisition

Chances to Recommend

Your overall store