Customer Analytics & Segmentation
Accurate segmentation and valuable insights to attract, retain, and nurture the most profitable customers.
RFM segmentation
Automated RFM analysis helps you define accurate customer segmentation, identify your Ideal Customer Profile so you can focus on nurturing your most important customers.
- RFM groups
- Order Count by RFM
- Customer Count by RFM
- Revenue by RFM Group
- Margin by RFM Group
CRM / Single Customer View
Improve your Customer Profiles by adding new data to your CRM. Find who your top customers are based on metrics like revenue, margin, and the number of placed orders.
See your entire history with each client in one place.
- Order Return Split
- Top Customers
- Single Customer View
- Historical CLV
- Transactional stats
- Net Promoter Score
- Revenue & margin
Business Profitability
Find how the Revenue and Margin are distributed between your customer segments. Compare results to determine which customer segments are more valuable to your business.
- Revenue vs. Margin by Customer Type
- Revenue vs. Margin by RFM Group
Customer Loyalty
Get insights for an effective customer loyalty program. Push data to various channels and treat customers differently, according to the segment they belong to.
- Average Days Between Transactions
- Customer Distribution
- Chances to next order
- RFM segmentation
- Cohort Analysis
- Avg Retention Rate
Empower your Growth Team with powerful Customer insights!
Get REVEAL now! Available on Shopify and other platforms.
Marketing Effectiveness
Automated customer-driven decisions help you adjust your marketing strategies. Build unique omnichannel experiences for your customers based on their buying behavior.
- Cohorts by First Purchase Moment
- Buying Habits
Customer Experience
Use pre and post-delivery NPS surveys to give customers a voice and learn how you can improve customer satisfaction and customer experience.
- NPS per RFM Group
- NPS per Customer Attribute
- NPS per Category
Business Predictability
Use historical and predictive analytics to understand your customers’ behavior and anticipate their next moves so you can improve what matters most in eCommerce: Customer Lifetime Value.
- Predictive Customer Lifetime Value
- Historical Customer Lifetime Value
- Predictive CLV by RFM Group
Product Affinity
Find the best products that generate loyalty and the worst products that are churning your customers. Use this data for personalized offers and improved sales.
- Discover the use cases
- Order Return Rate per RFM Group, Customer Type, Brand, Category
- NPS per RFM Group, Customer Attribute, Brand, Category
- Buying Habits
Testimonials
Our clients are using REVEAL’s features to gain automated customer insights for digital transformation
Otter.ro case study
“When I saw that there are few customers that have a big impact in terms of revenue for each year and that we are constantly losing a lot of customers, I realised the right thing to do is to look deeper into the customer data.”
Cristian Movila
Former Director of eCommerce , Otter.ro
Let REVEAL show you the most effective way to Customer Value Optimization!
Install Reveal on Shopify
Install a plugin that makes the most out of your first-party data without affecting your dev team’s workload or your store’s speed performance.
- 30 days free trial
- No credit card info required
Install Reveal on other platforms
Reveal integrates by reading and interpreting JSON feeds through automated or manual import/export or through API access.
- 30 days free trial
- No credit card info required
