The complete solution for companies ready to improve Customer Lifetime Value
What is your company's revenue in the last 12 months?
SAVE 16%
< 1M 1-5M 5-10M 10-20M 20-50M > 50M
SAVE $588 YEARLY
$3,000 / year
$250 /mo paid anually
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For smaller brands that are starting out
START A TRIAL30 days, no credit card required
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Customer Intelligence
- All your Key figures in one place
- eCommerce Dashboard
- Retail Dashboard
- Trends Overview
- RFM Customer Segmentation
- Customer Lifetime Value tracking
- Cohort Analysis
- Customer Retention tracking
- Product Performance analysis
- Support
- Chat & eMail Support
- 12h First response time
Customer Engagement
- Audience Builder
- Sync customer data with your email marketing tool to orchestrate advanced evergreen flows
- Create audiences based on RFM segments
- Create audiences based on brand, category, or products bought
- Export customer data
- Meta & Instagram integration
- Google Ads integration
- Klaviyo integration
- Shopify integration
- Magento 2 integration
- Vtex integration
- Google Analytics integration
Customer Experience
- Pre and Post-Delivery NPS Tracking
- Real-time alerts based on NPS responses & RFM segments
- NLP survey analysis
- Advanced NPS reports: by customer segment, store, location, brand, category, employee, channel, etc.
- Gorgias integration
- Zendesk integration
- Freshdesk integration
- Custom integrations
What sets us apart
- Not just a tool: we’re pioneering the CVO movement: access to knowledge & training
- Blend qualitative data with quantitative data
- Go beyond analysis: run cross-channel experimentation: website, ads, email, SMS, and in-store
- Enterprise-grade software at an affordable price
- Onboarding and Training
- Dedicated Account Manager with email, Phone, and Chat Support
- GDRP-compliant with the option to have anonymized data
- Professional Support & onboarding: data, implementation or CVO strategy assistance on demand
- Free access to our CVO Academy for 1 user
- Flexible contracts with friendly terms: no binding agreements, hidden clauses written in fine print
Agency Pricing
- No limitations whatsoever
- Enterprise-grade software at an affordable price
- If you’re not paid, you don’t pay us either: you can freeze the payments
- We help you win deals: extended trials for POCs (up to 3 months)
- Unlimited Sub-Accounts
- Onboarding and Training
- Dedicated Account Manager with email, Phone, and Chat Support
- US and EU Data Center Available
- Professional Support & onboarding: data, implementation or strategy assistance on demand
- Free access to CVO Academy for 1 user
CLV Turnkey Solution
- No limitations whatsoever
- Enterprise-grade software at an affordable price
- Go beyond analysis: run cross-channel experimentation: website, ads, email, SMS, and in-store
- If you’re not paid, you don’t pay us either: you can freeze the payments
- We help you win deals: extended trials for POCs (up to 3 months)
- Unlimited Sub-Accounts
- Onboarding and Training
- Dedicated Account Manager with email, Phone, and Chat Support
- US and EU Data Center Available
- Professional Support & onboarding: data, implementation or strategy assistance on demand
- Free access to CVO Academy for 1 user
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Not sure which plan you need?
Book a complimentary 30-minute call and let’s talk strategy.
Frequently Asked Questions
We are 100% focused on three business models: D2C brands, eCommerce, and omnichannel retailers. We don’t have solutions for other types of companies.
We offer a TON of knowledge to our partner agencies: access to our CVO Academy, benchmarks, and training, and we have a managed services team that can shadow you to gain confidence and run your first CVO projects.
Yes, we assist you every step of the way through a customer success manager.
Decathlon powers sales and support at scale with Omniconvert.
If we want to understand customer behaviors, we need to collect, to analyze, and to use the right data. That’s the way, to maximize, to optimize the customer’s lifetime value.We have been working with Omniconvert for 3 years now. I like this partnership because they understand offline and online business. I love their ideas and different angles to tackle issues and to find solutions based on data. I like their innovative spirit.
They make us progress on omnichannel thanks to their out-of-the-box way of thinking and their experience in data management.
JEAN-FRANCOIS MACE
Chief Digital Officer
Chief Digital Officer
5/5 Review
Numbers don’t lie: proven performance for hundreds of companies.
We empower companies and agencies worldwide drive meaningful change with one of the most experimentation suites in the market.
49K
Experiments
with high impact in the conversion rate
24K
Websites
Trust us to bring them results
21M
Pages running
and counting
Are you ready? Let’s talk!
Highly recommended!
All the data included is really useful to understand your segments and take action. The RFM analysis is clear and easy to understand, on top of that the integration works perfectly and fast.
It's been a game changer to our company.
pdpaola.comFASHION We use this app with Shopify and Klaviyo to get a better understanding of our customer and various customer groups. The app integrated very nice with Shopify and Klaviyo. The onboarding is also top notch! Highly recommended.
Heineken - Blade FOOD AND BEVERAGE Very useful to have better insights of real customer data and insights!. It has been essential to understand users behaviour and detect opportunity to improve and scale your business! A real pleasure to work with this team!
PatagoniaFASHION Previous
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